Doing Business Together – How We Work

Is there are charge for an initial conversation?

No, we are just getting acquainted. We can talk about your current situation, job history, career plans and specific issues that concern you. For some people, I am their writer, others just want coaching, and many people use a wide range of my full services. You can reach me at 800-332-7996 (U.S. only) or 510-790-9005. My hours are 8 am – 5 pm, M – F, Pacific time. Look for the page where you can upload your current resume before we talk for a free resume review.

How do I know you are qualified to help me?

All writers and coaches have different styles of working, training, experience, and personalities. It is very important that there be an easy flow of communication for a smooth, collaborative partnership. If I am not the right resource, I have a strong network of colleagues who might be better qualified. More information about my professional background is in the “About Irene” section.

What if you are not familiar with my industry or professional background?

I am an exceptionally versatile writer and coach, so I enjoy working with people in different fields. If I really understand your profession, I can ask the right questions. But if I’m not, I can also ask great questions because I don’t know your industry or role in a a company. My strongest experience is with people in finance, accounting, tax, and audit.  I don’t write for everyone, because I need to understand the hiring process in your field to develop effective strategies. But I like a good challenge, so ask me. You might be surprised at what I know!  Age does come with many advantages!

How much will it cost?

All pricing is determined individually including a written service agreement. I began Tools for Transition in 2003, and have always been competitively priced.  Professional fees vary based on factors such as length of your career, amount of job movement, level of your work, and complexity of the writing or coaching. A career transition with a change in job function or industry takes longer to write compared to a straight career path. 

How do you accept payments?

I accept cash, checks, Visa, MasterCard, AMEX, Discover, and PayPal®

Are your services tax deductible?

Your tax accountant can determine whether your job search expenses are tax deductible. My billing is done through QuickBooks.

What type of guarantee do you provide?

I cannot provide a guarantee that you will get an interview or a job. There are too many factors outside of my control once you begin your job search.

[faqtitle]What about a refund if I am not happy?[/faqtitle]

[faqcontent]I rarely have occasion to even discuss a refund because I am 100% committed to making sure you are happy with my work. We’re not done until we’re done. Plus, I am careful to determine if we can have a good, collaborative partnership before we even start.

How do I know that you understand the current best practices for writing and coaching, particularly how the internet impacts the job search?

I am an active member in three professional national associations: Professional Resume Writers Association (PARW), National Resume Writers Association NRWA), and Career Directors International (CDI).  I am in constant contact with my colleagues about emerging trends in traditional and social media job search processes. This includes understanding current resume writing and coaching standards.

How quickly can you work with me?

I keep two calendars – one for appointments and one for writing. I am usually booked out 5 – 7 working days for both. I work Monday through Friday from 8 am to 5 pm, Pacific time. I will do my best to schedule sooner if you have an urgent need, such as an upcoming interview.

I live outside the United States. Can you help me?

I can work with anyone who needs a resume in English, with a US-standard format. To date I have clients in the U.K., France, Spain, Greece, Poland, Switzerland, Japan, China, Australia, Canada, Mexico, Ecuador, Dominican Republic, U.S. Virgin Islands, Venezuela, Dubai, Nigeria, and South Africa.

Can you help me after I get my new job?

This is called “career management” coaching.  Looking for a new job is just part of your career, but you are not a job seeker forever.  We can set up a personal business plan as you get ready to start your new job. Regular “touch point” coaching can keep you on track. I also provide ad hoc guidance on how to handle unexpected or stressful situations. I have clients I have worked with on an regular basis for both writing and coaching since I started Tools for Transition in 2003.

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38750 Paseo Padre Parkway, #C-11
Fremont, CA 94536
Schedule a Call!

My Credentials

  • Certified Professional Resume Writer
  • Certified Employment Interview Professional
  • Certified Professional Career Coach

 

  • MBA, University of Santa Clara
  • B.S., Accounting, California State University, Hayward

 

  • 15 years helping people find jobs
  • 3 years recruiter at Robert Half
  • 40+ years business experience
  • 25 years business owner